Utilities Frequently Asked Questions
Municipal Utilities Frequently Asked Questions
Level Pay is a completely volunteer opportunity that may make it easier on you to pay your utilities bill. Level Pay does not allow you to pay less than you owe. The full amount due must always be paid in full. What it does is allows you to build a credit on your utilities account. There is nothing to sign up for. This is maintained by you. You may start or stop Level Pay at any time. We have several customers that have been taking advantage of this plan and now have enough credit that they can skip a payment or two around the holidays or tax time, simply because of the amount they have paid ahead of time.
If you are interested in Level Pay, we can run a 12-month history to let you know the average cost of your utilities for those twelve (12) months. The bills are normally lower in the spring and early fall. The months of April, May, September, and October are usually the best months to start Level Pay. At this time, you could begin to pay more than the amount owed on your statement. After paying ahead a few months you will begin to build a credit balance. When you have a credit built up, it decreases the amount due. Please note, the computer will take the credit off the balance due. Be sure and note the “Current Amount Due” so you can continue to pay ahead and build the credit.
Example:
Amount Due $100.00
Payment $200.00
Balance -$100.00 (Credit Balance)
Let’s say your next bill is $125.00. The computer will take that $100.00 credit off the balance due and show $25.00 due. At this point, you continue to pay the $200 next month you will have $175.00 credit (before the bill). Hopefully by the time the big bills hit you will have sufficient credit balance built up so you only pay the $200 instead of $300.00 or $400.00.
Please see the examples below:
DATE |
NEW CHARGES |
YOUR PAYMENT IS |
BALANCE DUE (a minus sign (-) indicates a credit balance) |
03/31/2022 |
$154.76 |
$160.00 |
-$5.24 |
4/30/2022 |
$132.88 |
$160.00 |
-$32.36 |
5/31/2022 |
$143.47 |
$160.00 |
-$48.89 |
6/30/2022 |
$113.73 |
$160.00 |
-$95.16 |
7/31/2022 |
$139.03 |
$160.00 |
-$116.13 |
8/31/2022 |
$110.87 |
$160.00 |
-$165.26 |
9/30/2022 |
$117.73 |
$160.00 |
-$207.53 |
10/31/2022 |
$103.92 |
$160.00 |
-$263.61 |
11/30/2022 |
$168.44 |
$160.00 |
-$255.17 |
12/31/2022 |
$180.87 |
$160.00 |
-$234.30 |
1/31/2023 |
$302.94 |
$160.00 |
-$91.36 |
2/28/2023 |
$250.31 |
$160.00 |
-$1.50 |
SJMU can now email your monthly bill to your email address, all we need is an email address. If interested call the office at 265-7011, ext. 5 and request to be set up for e-bill.
A 2.5% Fee is applied to all Credit/Debit Card Transactions.
You can also set up an ACH (pay your bills automatically from your checking account the 7th of every month). The ACH form is available at our office or online at ACH Bank Draft - Utility Payment.pdf (revize.com).